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Remote office services
Solutions:
From your preferred meeting times and locations to how you like information formatted, we document all of your preferences.
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This ensures that you only have to tell us how to do something once for us to get it done right every time.
Plus, our detailed documentation allows your backup virtual assistant to provide seamless service when your primary virtual assistant is out of the office.
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There is no need to miss business opportunities because you're too bogged down by admin, spend late nights in the office, miss family time and events or compomise your well-being for the sake of an admin overload.
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Hand over your routine admin and ad-hoc projects to a Virtual Assistant enabling you to focus your attention on business development.
We can help you reach your goals by handling your routine tasks such as:
Appointments
Scheduling appointments
Changes to meeting updates
Managing and updating calendars
Booking services
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Customer Support
Create new and maintain existing customer accounts
Form design and control
Respond to customer communications
Resolve product or service problems, escalate as required,
Maintain contact with prospective clients and existing customers as required
Keep records of customer interactions, process customer accounts and file documents
Source service providers and equipment
Obtain quotations and tenders
Place orders, track and follow up as required
Liaise with with suppliers regarding POD's POP's, returns, deliveries and collections
Finance (invoicing, statements, credits, reconciliations, etc.)
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Communications
Answering your business telephone calls
Providing generic information on services
Answering emails, what's app, chat services
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Social media optimisation
Initial setup of social media platforms (Facebook, Instagram, LinkedIn)
Updating business social media pages and profiles
Website set up and search engine optimisation.
Update and manage your website
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Research
Any type of online research
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Recruitment Assistance
Find candidates
Schedule interviews
Reformat CV's
Perform follow-up calls
Follow up on applicant documentation
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Administrative & Receptionist Support:
Assist with travel and accommodation arrangements
Proofreading documents
Editing/formating large and small
documents - SOP's, training Manuals etc.
E-filing and organising
Data capturing and cleaning
Report drafting and writing
Sourcing service providers and quotations
Sales invoicing
Customer relationship management
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Task Management
Reminder services
Organise task management system
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Marketing Support:
Setting-up email campaigns
Creating marketing materials (brochures etc).
Product research
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Project support:
Basic project management and coordination
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Audio transcription
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Typing services
There are only three of them, but please note we do not:
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make any transactions on your behalf using your credit card or bank details
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book your flights, hotels or rental cars, but we will source quotes and information for you
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make sales calls, spam emailing etc.
